This morning, I read this brilliant blog post by Cheltenham Maman about how anxiety over our children’s health and wellbeing can affect us. The post provides some sound advice for helping to manage parental anxiety so it’s certainly worth a … Continue reading
So, following my last post about my complaint of the way Virgin Mobile handled my contract closure, Virgin Media has finally responded to my complaint in a more human way. I missed a call this afternoon from the Head of … Continue reading
Dear James (if that’s even your real name), I think you missed the point. When I posted about my call to cancel the phone contract I had for my deceased daughter and shared it on Twitter and you said you … Continue reading
So it all kicked off a bit yesterday afternoon as I tried to finally sort out Abi’s mobile phone contract. And, as usual, it’s the big companies who seem to have no idea about dealing with the bereaved. I’ve blogged … Continue reading
Oh the irony. Having just had a baby, I’ve finally got round to filling out the claim form for child benefit, the same day we receive our first correctly adjusted and reduced payment (for two children instead of three) following Abi’s death 14 months ago.
Dealing with the Child Benefit department at HM Revenue and Customs has perhaps been one of the most upsetting things we’ve had to do since Abi died.
Having received her death certificate (oh how hard that was!), there were a number of practical admin type things we had to change: direct debits to clubs, savings accounts… and child benefit.
Having Abi’s death well-publicised thanks to the wonders of Facebook and local media coverage has really helped me to avoid the anguish of telling people face to face. To speak those words is extremely hard, even now, although I’ve been talking about what happened to her so much that it’s almost become an automatic message playing over in my mind.
Then something happens that rocks the already rocky boat… It’s the practical aspects of existing that are hard to confront, but they must be done. As her mum, I have to ‘undo’ the admin side of Abi’s life.